Rumor Edmonton - Frequently Asked Questions

We've been hearing a lot of questions since the new store opened up on Saturday and wanted to make sure we had somewhere to get them answered for you easily, so here it is! If you've got any questions that we don't have here, please shoot us a DM on instagram or use the email in the footer of the page.  Without further ado, here's some questions, and answers. 

What’s going to happen to the Leduc Location?

Other than having some different products from the shop in Edmonton , we aren’t going anywhere. Leduc has been our home for over 14 years now. We’re a part of the community, and we’re keeping it that way. We know it’s not always easy to get into the city, and that there’s no place quite like home. We’re here to stay, only now we’ll have even more ways to serve you better, both in Leduc, and in the newest Edmonton skateboard shop.

Who’s going to be working at the new store?

We all are! We’re going to be rotating every member of the team through the new store on an ongoing basis so if you can’t make it to the Edmonton Location, you’ll still be able to track down who ever your looking for.

Plus, we're always keeping an eye out for new people who might make a good fit on our team. If you're looking for work, feel free to swing by and drop us off a resume. 

What happens if what I’m looking for isn’t at the most convenient location for me?

 Getting you the right product, be it a snowboard, a skateboard, a Rumor hoodie or even just a pack of hardware is what we’re here for. With that in mind we’ve got a couple of options to make sure what you’re looking for is where your looking for it.

1. We’re expanding our in store pick up process. You’ll be able to place an online order, chose your location and have that product in that store and ready for pick up within 24 hours. While we’re working on that there’s a couple other options as well.

2. Give us a ring! If you give us a call out in Leduc (780-980-2876) or in Edmonton (780-422-0335) we can search for the product you need, and we can move it to the more convenient location for you within 24 hours. Then you can swing by at your leisure and check it out! 

3. If you’re already in store and it looks like the thing you’re looking for is in another castle, we can happily facilitate getting that product in store for you, sometimes even on the same day.

I’m having trouble finding you, where can I go for directions? 

We’re located at 9914-76^th ave Edmonton, in the Ritchie area near Farrow Ritchie (great sandwiches btw). This also makes us the closest Skateboard / Snowboard Shop to Whyte Ave! You can either toss the address in your GPS, or take this link! https://goo.gl/maps/sFPrD1Yf3a6zekei7

I made it down to the new location and noticed that there wasn't any snowboard stuff, will you still have an awesome selection of snowboard stuff? 

Absolutely we will! We know you've come to expect an excellent selection of snowboarding gear, and expert knowledge at our Leduc location, and we're bringing that here too! We'll have new and exciting brands like Flux Bindings, Never Summer Snowboards, Picture Organic Clothing and more! Plus we're bringing over most of the brands you love from Leduc as well. 

Not to worry, we'll still be your go to for the best gear, with an even bigger selection than ever before. 

You can start looking for all our new gear to be arriving in late August.